生效日期:2025年2月27日
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關於我們
歡迎使用Findcare.id。我們重視您的信任並致力於保護您的隱私。本隱私政策概述了您在使用我們的網站及服務時,我們如何收集、使用及保護您的個人資料。通過使用Findcare.id,即表示您同意本隱私政策的條款。
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我們收集的資料
我們可能會收集以下類型的資料:
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個人資料
- 姓名
- 聯絡資料(電郵地址、電話號碼)
- 出生日期
- 政府簽發的身份證明文件(如護照或身份證)
- 專業資格及工作經驗
- 就業歷史
- 位置數據(以確保有效的服務交付及管理)
- 個人身份文件(如駕駛執照、工作許可證)
- 文字及語音對話內容(用於服務相關通訊及質量保證)
- 圖像(用於身份識別、驗證及服務相關用途)
使用資料
- IP地址
- 瀏覽器類型
- 操作系統
- 訪問的頁面
- 在網站上停留的時間
付款資料
對於使用薪資支付服務的僱主,我們會收集付款詳情,例如銀行賬戶資料或支付卡資料。
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其他資料
您在使用我們的服務或與我們溝通時提供的任何其他資料,包括但不限於與員工管理及服務交付相關的資料。
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我們如何使用您的資料
我們收集的資料將用於以下目的:
- 向您發送推廣資訊(如您已選擇接收)。
- 為僱主匹配合適的護理人員及家庭傭工。
- 處理薪資支付及管理僱傭協議。
- 驗證護理人員的身份及資格。
- 提供客戶支援。
- 改進及個性化我們的服務。
- 確保僱主有效管理員工,包括監控位置、通訊及其他服務相關資料。
- 遵守香港特別行政區(HKSAR)法律規定並執行我們的《服務條款》。
資料共享
我們不會出售您的個人資料。但在以下情況下,我們可能會分享您的資料:
- 法律機構:根據法律要求或為保護我們的權利,包括依據香港特別行政區(HKSAR)法律。
- 合作機構:用於處理行政程序,如簽證及健康檢查。
- 支付處理機構:以協助薪資支付。
- 服務供應商:協助我們運營(如IT服務、資料驗證)。
- 僱主:以便有效管理員工,包括分享相關資料,如位置、通訊及表現相關資訊。
資料保留
我們僅在實現本隱私政策所述目的所需期間內保留您的個人資料,或根據香港特別行政區(HKSAR)法律要求的期限保留。
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您的權利
根據香港特別行政區(HKSAR)法律,包括《個人資料(私隱)條例》(第486章),您對您的個人資料享有以下權利:
- 可攜性:要求以可攜格式獲取您的資料副本。
- 查閱:要求查閱您的資料。
- 更正:更新或更正您的個人資料。
- 刪除:要求刪除您的資料。
- 限制:限制處理您的資料。
- 反對:反對為特定目的處理您的資料。
資料安全
我們實施適當的技術及組織措施,以保護您的資料免遭未經授權的訪問、遺失或濫用,並符合香港特別行政區(HKSAR)法律規定。
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第三方連結
我們的網站可能包含第三方網站的連結。我們對這些網站的隱私政策不承擔責任,建議您閱讀其隱私政策。
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隱私政策的更新
我們可能會不時更新本隱私政策。如有重大變更,我們將在網站上發布通知或通過電郵告知您。
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聯絡我們
如對本隱私政策有任何疑問或意見,請透過以下方式聯絡我們:
電郵:support@findcare.id
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感謝您信任Findcare.id並提供您的個人資料。
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Effective Date: 27th February 2025
Who We Are
Welcome to Findcare.id. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By using Findcare.id, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Contact Information (email address, phone number)
- Date of Birth
- Government-issued Identification (e.g., passport or national ID)
- Professional Qualifications and Experience
- Employment History
- Location Data (to ensure effective service delivery and management)
- Personal Identity Documents (e.g., driver’s license, work permits)
- Conversations in Text and Voice Form (for service-related communication and quality assurance)
- Images (for identification, verification, and service-related purposes)
- Usage Information
- IP Address
- Browser Type
- Operating System
- Pages Visited
- Time Spent on the Website
- Payment Information
For employers using payroll or salary payment services, we collect payment details such as bank account information or payment card details. - Other Information
Any additional data you provide when you communicate with us or use our services, including but not limited to data related to the management of employees and service delivery.
How We Use Your Information
We use the information we collect for the following purposes:
- To send you promotional communications (if you have opted in).
- To match caregivers and domestic helpers with employers.
- To process payroll and manage employment agreements.
- To verify the identity and qualifications of caregivers.
- To provide customer support.
- To improve and customize our services.
- To ensure effective management of employees by employers, including monitoring location, communication, and other service-related data.
- To comply with legal obligations under the laws of the Hong Kong Special Administrative Region (HKSAR) and enforce our Terms of Service.
Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Legal Authorities: When required by law or to protect our rights, including under the laws of the Hong Kong Special Administrative Region (HKSAR).
- Partner Agencies: To handle administrative processes like visas and health checks.
- Payment Processors: To facilitate salary payments.
- Service Providers: Who assist us in running our operations (e.g., IT services, data validation).
- Employers: To enable effective management of employees, including sharing relevant data such as location, communication, and performance-related information.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by the laws of the Hong Kong Special Administrative Region (HKSAR).
Your Rights
Under the laws of the Hong Kong Special Administrative Region (HKSAR), including the Personal Data (Privacy) Ordinance (Cap. 486), you have the following rights regarding your personal data:
- Portability: Request a copy of your data in a portable format.
- Access: Request a copy of your information.
- Correction: Update or correct your personal data.
- Deletion: Request the deletion of your data.
- Restriction: Limit the processing of your data.
- Objection: Object to the processing of your data for specific purposes.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, in compliance with the laws of the Hong Kong Special Administrative Region (HKSAR).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@findcare.id
Thank you for trusting Findcare.id with your personal information.
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